Adobe Connect Training

Introduction:

• Most robust, easily customized
• Persistent pods & layouts
• Host & presenter areas
• No Undo, Copy, Paste, Redo option.
• Bad pointer --> 2 inches below
• Raise hand --> Only click CLOSE
• Lower individual hands?
• Agree, Disagree, Raise hand, Step away = Remain until somebody lowers
• Everybody has to be on the same audio.
• Give host permission to anonymize recording
• Do not include any audio conference with this meeting. (Select this option to create a VOIP only meeting.)

Polls:

• Multiple choice
• Short answer

Different layouts: cannot change size

• Welcome layout
• Poll layout
• Presentation layout

Annotate:

• Type, be sure to type your initials to let us know who you are, then click somewhere else.
• After I typed something, I can change font, size, colors.

Pods: 

• Webcam
• Text
• Chat: Hover your mouse over my name in the Attendee pod. A pop up box that says "Start private chat" appears. Click on that and you can start messaging me regarding any technical issue.
• Files
• Share --> Add new share --> 
• Attendees
• Notes
• Q&A
• Weblinks
• Video

• Ask if they prefer the attendees muted, and what areas in the class. If so, will you be responsible for that task
• If you hear us, but don’t see a phone icon to the right of your name, please STAY IN Adobe Connect. Click the blue or gray “i” in the upper right corner. Dial the phone number from your telephone and enter the room number when prompted. When you have your phone connected, please enter your phone number into the chat.
• Echo in audio: If participant is using VoIP, right click speaker icon, choose playback devices, disable all devices except the VoIP headset (Participant may need to leave the room and reenter after changing playback devices) (computer audio)

Breakout

• Slide position?
• Names in room: chat or Notes pod?
• Shares after breakout --> pull share Pods --> Breakout

Blanchard:

• Video

I’ll be muting everyone so there is no background noise. You will

need to be sure to turn up the volume on your computer speakers, because the

sound for the video not come through the telephone. Please click the green check

mark when the video has finished playing for you.

Meeting Menu:

• If we click on Speaker & Mic option, the audios stops
• Switch to Prepare Mode
• Manage Meeting Information
• Manage Access & Entry: 
• Invite Participants --> Meeting Link
• Block Incoming Attendees (no waiting room) --> Message: The meeting has not yet started.
• Place Participants On Hold --> For people already in the meeting
• Change Role:
• Mouse over > Make Host/ Presenter (never, no access to layout/ pod)/ Participant

Video: Enable Webcam

Only registered host (logged in) can access Manage Meeting Information at the backend. We can find recordings there.

>> Recording > Click checkbox > Access Type > Pubic

(I'll definitely watch the recordings & send my notes over. Thank you for accommodating and see you all tomorrow!)

Layout

• Create New
• Manage: See every layout > Click & drag to move the order of layouts
• Lock the Order of Layouts 
• Reset to Default (NEVER do this) --> back to the original design of the room, no presentation, no breakout assignment
• Dock to Right/Left (only change for me): LEFT is good so that raising-hand pop-ups will not block layouts. Also, asking participants to click thumb up can avoid pop-ups.
• Auto Hide: only show layout bar when I hover
• Close the Layout Bar (NEVER do this): Meeting Menu > Layout Panel

Pods Menus (9 dots) >< not Pod Options (3 dots)

• Blue checkmark: live on the layout that people are seeing
• Share: all presentations
• Add New Share > Brand new pod pops out in Host-Presenter Area
• >Document: video, ppt 
• >Files: e.g. Teach-back files
• >Weblinks: e.g. Great Links! 
• Videos end at different times due to bandwidth/ clicking on video links.
• Video pod = webcam
• 
  

Audio Sub-menu

• Host can unmute someone's microphone!
• When we step away in between session: DISCONNECT microphone!
• Trouble speaking:
• Speaker & Microphone Setup
• Select a new microphone
• Make sure we click: Allow Participants to Use Microphone.
• Settings: Only microphone OR phone selected
• Camera only available if Video pod is live in layout.

Pod Options (3 dots top left every pod)

• Each Pod type has a specific set of Pod Options
• NEVER click Stop Sharing. Choose Hide instead. > Can bring up from Pod Menu.
• Attendees Pod Options: 
• Edit your/ participants' info
• List View -->>> Breakout Room View
• Mute/ Unmute/ Clear Everyone's status
• Chat Pop Options
• Clear Chat at the end of session
• Email Chat: only available & helpful for registered host
• Turn Sound On for host/presenter chat
• Poll Pod Options
• Close Poll: participants cannot change answer
• Share Pod Options:
• Sync Navigation (2 arrows at the top): If unchecked, I can advance slide without people seeing.
• Show Presentation Playbar: if slides auto-advancing, go here & STOP
• Share > switch to document/ my screen/ document
• Pointer > turn on & off
• Drawing Tool > turn on & off **careful NOT to click the adjacent 'stop sharing'

Breakout Rooms:

• Created 10-15 rooms BEFORE session starts
• During prep, Facilitator can ask for adding a whiteboard
• Start breakouts (with no one in them): Attendees Pod Options > Breakout View > Start
• Move yourself into a breakout room
• Add a Share pod
• Unique Share pods are populated into each room; you must update the pods to make them persistent
• Resize the existing pod first (grab the top of the slide, pull down to half screen). Then add new pod, minimize it to the corner, and then resize.
• No Layout 
• Adding Rooms After New Content
• From Breakout View create new rooms by clicking plus [+]
• Cannot see [+] then expand Attendee pod
• Set Standard Room Layout: 
• Start and End breakouts to "set" current layout as template for new rooms
• Pods will NOT be persistent --> Have to go in, Hide unique, Add persistent
• Set Persistent Pod Layout
• Start Breakout
• Move to each room & remove main pod(s) that has presentation
• Add Persistent Pod
• Hide Unique slide deck
• Pod>Share>Find the deck in the main room
• Add timer: Hide it in the host area first, then add persistent pod from Share>Countdown
• Making assignments: DON'T click Distribute
• Begin session: Start breakouts, move through each room, to clear activities (chat, whiteboard).
• Share Breakout Content > Pods > Breakout Pods > Breakout 1> Group 1 Whiteboard (CHANGE Names!)
• Start timer THEN start breakout for timers to sync across rooms.

FUN STUFF

• Copy & Paste
• Screenshots & images CANNOT be placed in any field
• Texts can into chat & drawing
• PDF renders a much better image than a ppt (terrible sizing)
• Prepare Mode: Meeting menu> Switch to Prepare Mode
• Prepare screenshot of Match-Mismatch grouping and put in Tools Layout
• Recording:
• Meeting menu > Manage meeting info > Back-end of registered user

TEACHING

• So we can get lots of interactions
• Chat box - lower right hand corner. Find the chat box, say a quick hello.That's where you can put comments & questions throughout today's session.
• Find my name in Attendees Pod - Khang - Hover over, Start private chat, a tab opened with my name on it.
• Top of your screen, Feedback tools: Click that hand at top of your screen. That's how you raise hand.
• If you click drop down menu. Used before, thumb up, first time, thumb down. To clear your feedback status, you can click on the icon again.
• Draw direction. I make it disappear, now it's back. Click on the T, white space, type your name, click anywhere on the slide and your name will appear for the rest of us. That's how you type directly on the screen.
• Onscreen check-mark. Square. Double click/ find drop down menu. Find the Check and place checkmark. Give anonymous feedback, put next to answers.
• Dive into content.

For us to have productive session, there are three very important tools.

>>> Type in a number: What is your energy level right now, from 1 (very tired) to 10 (excited & ready)?

>> Type in a number: How many hours have you spent in front of the computer today?

I like the specificity of "At the left, you'll see 4 tools." - I was wondering how to describe that ribbon, from now I guess "ribbon on the left of the presentation with 4 tool icons" would be my description.

I like how you used the word "confirm" in"Click somewhere else to confirm your text is seen by others."

Ending with "Please let me know if you have any question" is really nice.

I love how conversational and friendly your instructions are, "sunny Vancouver", "loving it", "I'll point out real quick". And I love how you give clear reasons for everything you asked us to do, "please type your name for me to know you found that chat box", "checkmark to verify we understood something",

I love the humor peppered throughout, "that big icon", "click on Step Away - a good way to signal to the presenter that you're away so they'll not call on you". And I really liked how specific you are, "next to your audio & video is the raise hand icon",  "find that small drop down at the corner of the square". And your calm, warm voice was very pleasant to hear.

The frequency of thank-you's, both addressed towards the group and to Jose and me, was really reassuring to hear dear Yukiho. And I so enjoyed your voice! Sweet and clear. :) 

I loved how your confidence showed, "Let me show for you how you can do that." "Go ahead and click on that...".

·  Add the All About You presentation to the Share Pod ·  Set up breakouts according to checklist instructions (we won't start them unless time allows) ·  Teach us how to use the tools (put on your best acting voice!) ·  Add a Share pod and put it in the correct layout ·  Have participants type or draw on screen, make a screenshot of the whiteboard/ppt, and email to me ·  Add a poll, create, edit, and open it, and also broadcast results (see below) ·  Record the session (put your name at the end of the file name) The poll requirements are: Type of Poll: Multiple Choice (only one answer) Question: Where do you wish you were right now? Possible Answers: ·  Relaxing on a Beach ·  Camping in the Woods ·  Hiking in the Mountains ·  Skiing at a Resort ·  None of these

If anyone else runs into the issue with a distorted screen share within Adobe, the troubleshooting steps are as follows:  1. Try reducing share pod quality in AC (Preferences > Share Pod > Quality) 2. Ensure you are sharing the Application and not the whole screen.  If those steps do not resolve the issue, adjust personal screen resolution.  On a PC: Select Start > Settings > System > Display < Display Resolution < select 1600 x 900 or 1280 x 720, ideally.  (Switching to 1280 x 720 resolved the issue in my case!)  Attaching the instructions for Mac users as well. https://helpx.adobe.com/adobe-connect/kb/connect-screen-share-view-distorted.html