Day 1
- Dispute Resolution Continuum
- STAR Approach to Mediation
- Mediator's Stylistic Grid
- Mixed-Motive Exchange in Consensus Processes
- The Predictability of Distributive Bargaining
- Opening Offer Strategies
- Facilitating Distributive Bargaining
Day 2
- The Integrative Approach to Negotiation
- Focusing on "Interests" Not Issues
- How to Discover Underlying Interests
- Creativity in Negotiation
- Facilitating Integrative Bargaining
- Mediator Timing in Facilitating Negotiation
- Settlement Conference Mediation Model
- Interest-Based Mediation Model
Day 3
- The Mediator's Job of Providing Structure
- What to Include in an Opening Statement
- Reframing and Broadening the Issues
- Communication Facilitation Techniques
- Effective Use of Caucus
- Validation
Day 4
- Techniques to Facilitate Closing the Deal
- How to Present Risks and Costs
- Ethics and Bullying
- Mediator Timing When Facilitating Closure
- Concluding a Mediation That Doesn't Settle
- Convening
- Agreement to Mediate
Day 5
- Fairness and Neutrality
- Attorney Advocates in Mediation
- Emotions in Mediation
- Bias and Cross-Cultural Awareness
- Multi-Party/Multi-Issue Mediation
Day 6
- Ethical Standards for Mediators
- Confidentiality
- Med/Arb and Arb/Med
- Power Imbalances
- Malpractice Liability and Insurance
- Licensure and Regulation
- Tips on Building a Mediation Practice
https://www.usip.org/academy/catalog-global-campus-courses (FREE catalog)
https://mediatorsbeyondborders.org/what-we-do/conflict-literacy-framework/
https://law.pepperdine.edu/straus/beyondthedialogue/foundational-resources.htm
https://www.ncdd.org/beginners-guide.html
https://livingjusticepress.org/free-stuff/ Graphics for circles
David Cayley’s The Expanding Prison
COMMUNITIES OF PRACTICE The Communities of Practice was created to provide support, network, find solutions and share resources. This group is open to those outside of CCRJP’s membership and is specific to those involved with restorative practice in schools and criminal justice throughout Colorado. To sign up and receive the next Zoom link, contact Cheryl at: kiddos1993@gmail.com
The Mediation Process: Practical Strategies for Resolving Conflict - Christopher W Moore
A wealth of knowledge and experience.
Mediation for Managers - John Crawley, Katherine Graham
A goldmine of practical tips and techniques from the leaders in the field (Recommended course reading).
Getting to Yes: Negotiating Agreement Without Giving In - Roger Fisher, William Ury, Bruce Patton
The seminal text on a core principle in mediation: interest-based negotiation (Recommended course reading).
The Promise of Mediation - Baruch Bush, R. and Folger, J.
A classic which profoundly altered the practice and direction of mediation.
**The Little Book of Conflict Transformation - Lederach, JP
A tiny jewel of a book by an eminent scholar and practitioner in the field of conflict resolution.
Difficult Conversations - Stone D, Patton D, Heen S
Works as a self-help book and also gives mediators insight into how conflict is fuelled by the way we talk.
Getting Past No: Negotiating with Difficult People - William Ury
A book to help people see beyond and reframe the limiting label ´difficult´.
Resolving Personal and Organizational Conflict - Kenneth Cloke, Joan Goldsmith
Full of useful case studies on a range of topics including workplace mediation.
The Dynamics of Conflict Resolution: A Practitioner’s Guide, by Bernard Mayer
*The Mediator´s Handbook - Jennifer E. Beer, Eileen Stief, Friends Conflict Resolution Programs
A popular book for trainee mediators – focuses largely on community contexts. CANNOT FIND
Non-Violent Communication
Marshall B Rosenberg
Many mediators are passionate about Rosenberg´s approach. Like ´Difficult Conversations´ he unpicks and rebuilds the mechanics of how we talk with each other.
**Mediating Dangerously - Ken Cloke - FOUND
Ideal for trained or experienced mediators. As much about self-awareness as practical tips and strategies.
For trained mediators see also Narrative Mediation by Monk & Winslade, Bringing Peace into the Room by Bowling & Hoffman.
Christopher W. Moore
Bernard Mayer
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