Three central beliefs:
- Learning to See: Historical Context Matters
- Be Seen: Radical Inclusion: identify barriers that exclude people, welcome different people & experiences, create spaces where everyone bring their full selves
- Foresee: Process as Product: Live in the future we want, make time for the magic of human connection
DESIGN PRINCIPLES
- Design at the Margins: marginalized take collective responsibility
- Start with Your Self: see our own biases
- Cede Power
- Make the invisible visible: name bias, dynamics, hegemonic practices
- Speak to the future: talk about the uncomfortable, unequal, prejudicial conditions & relationships, ambiguity, opportunity to be part of a purposeful structure
MODE 1: META-EMPATHY MAPS
- Indiv: How does my identity impact how I understand my user's experiences?
- Institutional: What are the important customs & practices at play in my user's experience?
- Structure: What are the ways customs & practices work together to include/ exclude my user?
MODE 2: NOTICE & REFLECT
- Strategic "Equity Pauses" to reflect on our language, ideas, hunches
- Braintstorm (Alex Osborn) with prompts: modify, rearrange, substitute, magnify ---> move to the margin, adjust discourse, invert power
- Test assumptions: A person needs a way to (insert the needs) because (insert the values, beliefs, morals of the person). Surprisingly, (state a fact that demonstrates the intent to meet the need) but (insert an institutional inhibitor or societal obstruction).
We've put the expectations of change entirely on individuals, requiring each person to:
- fully develop their racial identity
- know history & current manifestations of inequity
- be willing to see, call out and fight hegemonic systems
We can do more by:
- create safe spaces
- connect people
- understand role of individuals within systems
Define the problem well
Build sooner to get better feedback
Hold the moral & technical ways of thinking. We think about our moral responsibility, also the outcomes & numbers. And don't forget the magic & possibility of human interactions!
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